Track Downloads With Email Analytics

You may already know about our Email Analytics features. These powerful tools allow you to target your list with pinpoint accuracy, sending messages that respond to subscriber activity. Anywhere you install our analytics, you can track which of your s… [...]

3 Ways to Build Your List with the Broadcast Archive

3 Ways to Build Your List with the Broadcast ArchiveIn an earlier post, we covered the cool new features of the recently redesigned broadcast archive.

The new archive saves a web version of each broadcast in a central location, making it simple for you to share message content with subscribers new and old.

With it, you are able to resurrect your dusty emails for new purposes and strengthen your existing relationships with your subscribers.

But did you know that the broadcast archive can also help you build your list? Here’s how.

Link to an Online Version

Link to an Online Version

Placing a link on your web form to an example of your newsletter shows that your intentions as an email marketer are crystal clear.

Given the chance to preview a real message, subscribers know exactly what they are getting into when providing their email address. There are no questions as to whether or not your campaign will apply to them, since they can sample your content beforehand.

This can also lead to a higher retention rate, because subscribers are better informed prior to signing up to your list.

Make the Most of Forwarding To A Friend

Make the Most of Forwarding To A Friend

When a subscriber forwards your email, your audience expands for a moment – a blip in eternity. And then it shrinks back, unless the recipient takes initiative and hunts down your sign-up form.

Now, the web version of your newsletter automatically displays a sign-up form. If your subscribers forward your emails to their friends, they will be able to sign up effortlessly.

Even better, you’ve just suggested subscribing to those who might never have thought of it at all.

Leverage Social Media

Leverage Social Media

Twitter and Facebook are fantastic complements to any email campaign, and now integrating them is even more beneficial.

You’ve had the ability to link to your archive in your Facebook status or tweet your newest newsletter to create some buzz and generate traffic for some time. You can even publish each broadcast to Twitter with one click.

Now, as with forwarding, that web form on the archive page means interested readers don’t have to hunt to sign up for more of you – the option is automatically available when they are directed to your archive from your Facebook or Twitter status.

How Do You Use Your Archive?

Using the new and improved archive, the full value of your campaign is available to all of your readers: past, present and future. It’s also a great way to get new subscribers when using these methods.

Do you have any interesting uses for your archived newsletters? We would love to hear about them!

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6 Easy Ways to Market Transparently

Remain transparentWe appreciate people we can trust. We are more likely to give them our time. We are far more likely to give them our business.

You want your subscribers to trust you (and give you their time and possibly their business), but they may not know if they can. How can you reassure them?

We’ve talked about building trust with welcome messages and privacy policies. Another key is using transparency throughout your campaign. Be up-front, be honest, be approachable. In the anonymous Internet cloud, be someone real and tangible.

There are several effective ways you can do this:

How to Be Transparent In Your Emails

  • First, include a valid postal address.

    Yes, this is already required by CAN-SPAM, but it also conveys your authenticity. You aren’t afraid to provide your location, so you must be on the level. And if you do get snail mail from a subscriber, you’ll be able to respond.

  • Put your face where your mouth is. Include your picture in your emails to put your subscribers even more at ease. Bonus points if you’re wearing a friendly smile (see below).
  • Post a link to your privacy policy on your web form and in your emails. This reassures subscribers that you will keep their information secure.
  • Provide valid FAQs.

    If the answers are evasive or vague, alarm bells might go off in your subscribers’ heads. Answer directly. Answer completely. Answer helpfully. Then provide a way to ask questions you may have missed.

  • Deliver what you promise.

    If you offer a 30-minute Pilates video, there should be 30 full minutes of quality instruction and demonstration. If you link to a how-to guide, the landing page should be that actual guide, not an ad. Follow through, and you won’t break trust.

  • If you want to be transparent, approachable and trustworthy, do NOT list a ‘do not reply’ email address in the from line. If your subscribers can’t contact you back, you are not in a dialogue; you’re just blasting them with information. Hitting ‘reply’ is the most natural way for them to respond. Stop them from doing so, and it looks like you’ve got something to hide.

How Do You Build Credibility?

How do you show subscribers that you are trustworthy? Have you found some methods more effective than others?

Thank you for sharing!

AmandaAmanda
3103 Philmont Ave. Ste. 200
Huntingdon Valley, PA 19006, USA

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